We have the ability to custom design curriculums and workshops that address your organization's current or unique challenges. All of the following workshops and seminars can be provided on an "in-house" basis as well. Please contact us for details.

Prescription for Passion: A Guide to Personal Motivation

In this very popular program your associates will learn the everyday "how to's" of staying positive and enthusiastic. Presented in either 2 hour seminar or 4 hour workshop formats, your people will learn how to control their own emotional state as well as being introduced to the concept of inducing states in others.

The Power of Influence: Rapport Building Skills

In this dynamic program your people will learn advanced inter- personal communication skills. Also presented in either 2 hour seminar or 4 hour workshop formats, your associates will learn how to help your customers feel comfortable, trusting, valued and understood. They'll learn skills like; active listening, pacing, neuro-linguistic programming, embedded commands, leading, agreement framing, and more!

Make A Decision: Goal Setting Simplified

Presented in 2 hour, 4 hour or all day formats, this workshop can literally and dramatically change your people's lives and the face of your organization!! You and your people will leave with the ability to create your own destinies! In the all day program, you'll actually leave the workshop with your very own twenty year life plan in your hands!

Team Building Workshops

We have a variety of different formats available for this program. These exercise filled programs are designed to provide your associates with new discoveries about each other and their roles within the organization, deeper trust in each other, reconditioning, & loads of FUN!!

Telephone Selling Skills: A Workshop for Auto Sales Professionals

In this four hour workshop, your people will be given specific tools and strategies that will enable them to handle today's phone shopper much more successfully. Along with more effective ways to get names and numbers, they'll also learn several different contemporary ways to set firm appointments during the initial phone call or contact. Your people will also be able to establish reasons that clearly make it to your customer's advantage to show for their appointment! This is also an interactive training event. Over half of this workshop is devoted to nonthreatening, interactive role playing. Your people will leave with usable skills (rather than just more information) that will get immediate, measurable results!

This dynamic workshop has received accolades from thousands of auto industry professional's throughout the U. S. who already have attended. Unlike most other seminars offered to the auto industry, this isn't just some car guy standing up telling stories about how great he is! This program has been designed with classic adult learning strategies in mind and is designed to modify adult behavior. About 40% of the day is devoted to interactive role plays and interactive exercises. Your associates will be able to not only be exposed to new tools and strategies, but also witness them in action, and experience them first hand! They will be given the what, how, and why of each new concept to insure that they will leave with tools they'll actually use, not just 5 or 6 days of "pump!" The main areas covered are overcoming objections and advanced interpersonal communication skills (helping customers feel more comfortable and more trusting resulting in improved write up rates) and state management skills (things to do to avoid job burn-out, stay enthusiastic & motivated, and how to positively influence the emotional states of those around us including our customers). Also available on audio cassettes or CDs with workbook.

Retail Automobile Sales: The Professional's Workshop (A 3-Day Intensive Class)

In this three day program, all the advantages of a program designed to modify adult behavior mentioned above are included. This workshop effectively covers a greater range of topics than is possible in just one day. The entire transaction is covered in detail from the greeting, to the delivery, and every step in between. Great for anyone who is new to the industry, as well as a good refresher for the multi-year veteran. Also available on audio cassettes with workbook.

Personal Motivation Techniques
• Targeting High Payoff Activities
• Using The Law of Cause & Effect
• Controlling & Sustaining Focus
• Dynamic Self-Talk
• Daily Work Plans
• Physiological/Psychological Links
• Health and Fitness Routines
• Long & Short Term Goal Setting
• Identifying Life Priorities
• Emotional Anchoring
• Managing Stress
• Continual Education & MORE!
  
  

Basic Selling Skills
• Empowering First Impressions
• The Professional Greeting
• Needs Determination
• Presentation Skills
• Effective Demonstrations
• "Selling The Store"
• Write-Up Techniques
• Obtaining "Today" Commitments
• Basic Closing Techniques
  
  
Advanced Selling Skills
• Control Questions & Tie Downs
• Embedded Commands
• Agreement Framing
• Customer Temperaments
• Neuro-Linguistic Programming
• The Art of Pacing & Leading
• Active Listening
• Pattern Interrupts
• Overcoming Any Objection
• Advanced Closing Techniques
• 48 Closing Word Tracks
• Closing on the Final Objection
  
  
Productive Follow-Up
• The Magic of the Delivery
• Lucrative Follow Up Procedures
• The Referral Gold Mine
• Professional Telephone Skills
• Effective Use of the Stamp & Fax
• Developing Your Own Follow Up System
• Painless Prospecting and MORE!