How to Profit From Networking
by Kelley Robertson
Sales are frequently developed through the relationships we
have created with other people. Networking functions provide
the opportunity to expand our contact list, particularly
when we create and nurture quality relationships. It is not
enough to visit a networking group, talk to dozens of people
and gather as many business cards possible. However, every
networking function has tremendous potential for new
business leads. Here are five strategies to make networking
profitable:
1. Choose the right networking group or event. The best
results come from attending the appropriate networking
events for your particular industry. This should include
trade shows, conferences, and associations dedicated to your
type of business. For example, if your target market is a
Fortune 500 company, it does not make sense to join a group
whose primary membership consists of individual business
owners. You can also participate in groups where your
potential clients meet. A friend of mine helps people
negotiate leases with their landlords. He joined the local
franchise association because most franchisors lease their
properties.
2. Focus on quality contacts versus quantity. Most
people have experienced the person who, while talking to
you, keeps his eyes roving around the room, seeking his next
victim. This individual is more interested in passing out
and collecting business cards than establishing a
relationship. My approach is to make between two and five
new contacts at each networking meeting I attend. Focus on
the quality of the connection and people will become much
more trusting of you.
3. Make a positive first impression. You have EXACTLY
one opportunity to make a great first impression. Factors
that influence this initial impact are your handshake,
facial expressions, eye contact, interest in the other
person and your overall attentiveness. Develop a great
handshake, approach people with a natural, genuine smile and
make good eye contact. Notice the colour of the other
person’s eyes as you introduce yourself. Listen carefully to
their name. If you don’t hear them or understand exactly
what they say, ask them to repeat it. Many people do not
speak clearly or loudly enough and others are very nervous
at networking events. Make a powerful impression by asking
them what they do before talking about yourself or your
business. As Stephen Covey states, "Seek first to understand
and then to be understood." Comment on their business, ask
them to elaborate, or have them explain something in more
detail. As they continue, make sure you listen intently to
what they tell you. Once you have demonstrated interest in
someone else, they will - in most cases - become more
interested in you. When that occurs, follow the step outline
in the next point.
4. Be able to clearly state what you do. Develop a ten
second introduction as well as a thirty second presentation.
The introduction explains what you do and for whom. For
example; "I work with boutique retailers to help them
increase their sales and profits." This introduction should
encourage the other person to ask for more information. When
they do, you recite your thirty second presentation. "Bob
Smith of High Profile Clothing wanted a program that would
help his sales managers increase their sales. After working
with them for six months we achieved a 21.5 percent increase
in sales. Plus, sales of their premium line of ties have
doubled in this time frame." As you can see, this gives an
example of your work and the typical results you have help
your clients achieve. Each of these introductions needs to
be well-rehearsed so you can recite them at any time and
under any circumstance. You must be genuine, authentic, and
as I recently heard a speaker say, "bone-dry honest."
5. Follow up after the event. In my experience, most
people drop the ball here. Yet the follow-up is the most
important aspect of networking. There are two specific
strategies to follow:
First, immediately after the event - typically the next day
- you should send a handwritten card to the people you met.
Mention something from your conversation and express your
interest to keep in contact. Always include a business card
in your correspondence.
Next, within two weeks, contact that person and arrange to
meet for coffee or lunch. This will give you the opportunity
to learn more about their business, the challenges they
face, and how you could potentially help them. This is NOT a
sales call - it is a relationship building meeting.
Networking does product results. The more people know about
you and your business, and the more they trust you, the
greater the likelihood they will either work with you or
refer someone else to you.
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