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    Forum: Idea Exchange

    Topic: Overcoming Objections

    Topic Posted by: Moderator
    Organization: Bottom Line Underwriters, Inc.
    Date Posted: Fri Feb 13 23:35:50 EST 1998
    Topic Description: Here's where we share ideas on how to overcome the objections we all face day to day. Include the common ones, the tough ones, the rare ones, and the bizarre.

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    Original Message:

    Posted by: Michael Hargrove (mhargrove@bluinc.com )
    Date posted: Mon Feb 16 6:34:36 EST 1998
    Subject: "I'm Just Looking."
    Message:
    Here's our favorite! Have at it!


    Previous reply
    Reply:

    Subject: I'm Just Looking
    Reply Posted by: Jo Walker (jolw@aol.com )
    Organization: Courtesy Ford
    Date Posted: Mon Jan 7 17:02:06 2002
    Message:
    It was mentioned before that often times a customer will hit you with "I'm just looking" before you can even open your mouth. Whether they say it then or after the greeting I always warmly welcome them to Courtesy Ford ... Hi, welcome to Courtesy Ford and thank you for coming today, my name is Jo Walker and yours is?? Then once names are exchanged and they have said " I'm just looking" I say with a smile on my face, well don't most things begin with looking, what caused you to start looking? It is amazing how people just open up.


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