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Posted by: Michael Hargrove
(mhargrove@bluinc.com
)
Date posted: Mon Feb 16 6:34:36 EST 1998
Subject: "I'm Just Looking."
Message:
Here's our favorite! Have at it!
Subject: "I'm Just Looking"
Reply Posted by: Joe Boyer
(jboyer@ocslink.com
)
Organization: Neil Norton Cadillac/Pontiac
Date Posted: Sun Jun 27 23:17:18 EDT 1999
Message:
I'm new to the auto sale business (three weeks), so please tell me if I'm out to lunch here. It seems that by the time the cutomer gets to the "just looking" phase, he's come into the showroom or lot and has been looking at a particular vehicle. I greet the customer and say something like, "I see you're looking at the new (product)." Most customers just say yes. I then turn the subject to the product features.
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