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    Forum: Idea Exchange

    Topic: Overcoming Objections

    Topic Posted by: Moderator
    Organization: Bottom Line Underwriters, Inc.
    Date Posted: Fri Feb 13 23:35:50 EST 1998
    Topic Description: Here's where we share ideas on how to overcome the objections we all face day to day. Include the common ones, the tough ones, the rare ones, and the bizarre.

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    Original Message:

    Posted by: Michael Hargrove (mhargrove@bluinc.com )
    Date posted: Mon Feb 16 6:34:36 EST 1998
    Subject: "I'm Just Looking."
    Message:
    Here's our favorite! Have at it!


    Previous reply
    Reply:

    Subject: "I'm Just Looking"
    Reply Posted by: Joe Boyer (jboyer@ocslink.com )
    Organization: Neil Norton Cadillac/Pontiac
    Date Posted: Sun Jun 27 23:17:18 EDT 1999
    Message:
    I'm new to the auto sale business (three weeks), so please tell me if I'm out to lunch here. It seems that by the time the cutomer gets to the "just looking" phase, he's come into the showroom or lot and has been looking at a particular vehicle. I greet the customer and say something like, "I see you're looking at the new (product)." Most customers just say yes. I then turn the subject to the product features.


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