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Posted by: Michael Hargrove
(mhargrove@bluinc.com
)
Date posted: Mon Feb 16 6:34:36 EST 1998
Subject: "I'm Just Looking."
Message:
Here's our favorite! Have at it!
Subject: just looking
Reply Posted by: Ken
(kenhill@mikemcgrathauto.com
)mcgrath automotive
Date Posted: Tue Nov 12 11:46:29 2002
Message:
After having been in sales for some time now, I have heard many responses to the "Just looking" statement a customer makes. One that I like best puts the customer at ease immediately. When they tell you that they are just looking, say...Great, so you folks don't HAVE to buy a car today??? They will look shocked at your response and say No, we don't have to buy today. You then say Good, sometimes customers come in and need to replace a car that broke down or got totaled in an accident. We can take our time to find you the perfect car. Follow me.
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