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Forum: Idea Exchange
Topic: Overcoming Objections
Topic Posted by: ModeratorOrganization: Bottom Line Underwriters, Inc.
Date Posted: Fri Feb 13 23:35:50 EST 1998
Topic Description: Here's where we share ideas on how to overcome the objections we all face day to day. Include the common ones, the tough ones, the rare ones, and the bizarre.
Original Message:
Posted by: jose rodriguez
Date posted: Thu Aug 1 23:10:35 2002
Subject: I Had A Bad Experience With Your Company.
Message:
Any ideas on this one? I had a bad experience with your company.
Previous reply
Reply:
Subject: Bad experience with your company before. bad products, bad service....
Reply Posted by: Minh Dang
(mcdang3000@yahoo.com
)
Organization: ACURA
Date Posted: Mon Nov 18 11:40:53 2002
Message:
Just say:
Thank you for giving us another opportunity to earn your business. You know, customer satisfaction is the number one goal here at ABC motor. We are always finding new ways to serve you better. Let me show you what we've changed in the service dept.
if they had bad experience with the product.
...Mr. Customer, ABC manufacture is always improving their technology to provide the best product. Let me show you what we have changed in the XYZ model.
(they show them how the 'whatever' had been improved.
Next reply
Bottom Line Underwriters, Inc.
Toll Free: 1-888-My Success
Fax: (503) 638-0602
P.O. Box 1218
Lake Oswego, OR 97035
E-mail: editor@bluinc.com
Copyright © 1998 by Bottom Line Underwriters, Inc.
