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Forum: Idea Exchange
Topic: Overcoming Objections
Topic Posted by: ModeratorOrganization: Bottom Line Underwriters, Inc.
Date Posted: Fri Feb 13 23:35:50 EST 1998
Topic Description: Here's where we share ideas on how to overcome the objections we all face day to day. Include the common ones, the tough ones, the rare ones, and the bizarre.
Original Message:
Posted by: Joe Boyer
(jboyer@ocslink.com
)
Organization:Neil Norton Cadillac/Pontiac
Date posted: Wed Jun 30 3:37:24 EDT 1999
Subject: "I Was Offered More For My Trade At..."
Message:
When discussing trade-in value, the customer frequently acts offended and says "XXX across town already offered me (unrealistic amount) more than that!" or "If I can't get (unrealistic amount) for my car, there's no deal." Any suggestions would be appreciated. Joe Boyer
Previous reply
Reply:
Subject: Trade
Reply Posted by: Jon Park
(jpark5577@comcast.net
)
Organization: Atlantic Auto Group
Date Posted: Wed Jul 9 20:48:11 2003
Message:
try this...........
we've looked at your car and determined that in its current condition its worth 3800. I know you guys said you were looking for 7000. I can understand why you feel its worth 7000, however it needs brakes, winshield, lefthanded smokeshifter, etc.....
add up the repairs, tax advantage, advertising costs, etc....you've got yourself a deal
Next reply
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