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Forum: Idea Exchange
Topic: Overcoming Objections
Topic Posted by: ModeratorOrganization: Bottom Line Underwriters, Inc.
Date Posted: Fri Feb 13 23:35:50 EST 1998
Topic Description: Here's where we share ideas on how to overcome the objections we all face day to day. Include the common ones, the tough ones, the rare ones, and the bizarre.
Original Message:
Posted by: Joe Boyer
(jboyer@ocslink.com
)
Organization:Neil Norton Cadillac/Pontiac
Date posted: Wed Jun 30 3:37:24 EDT 1999
Subject: "I Was Offered More For My Trade At..."
Message:
When discussing trade-in value, the customer frequently acts offended and says "XXX across town already offered me (unrealistic amount) more than that!" or "If I can't get (unrealistic amount) for my car, there's no deal." Any suggestions would be appreciated. Joe Boyer
Previous reply
Reply:
Dalton Evans
Subject: I was offered more for my trade...
Reply Posted by:
Date Posted: Sat Mar 10 0:16:48 2001
Message:
What I do sometimes is suggest that they buy our car now with the car allowance we are offering as a pick up payment and we'll give them 10 days to sell their trade themselves. This way if they get the higher dollar amount they can replace their trade with the cash down. At the least they'd get what we offered and at the best they'd increase their down payment or pocket the difference.
Next reply
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