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Posted by: Mark Moreno
Date posted: Tue Nov 8 19:36:28 2005
Subject: slow floor traffic
Message:
I always work the service dept. waiting area but especially when times are slow. You know the drill, I bet... "We have a special program going on right now folks. Would any of you like to know how to get yourself in a brand new car and keep your payments about the same as you're paying on your present vehicle?"
Another thing I've done is quick print a simple promo postcard and mail it out to my customer base. Something with a limited time offer or weekend discount, etc. I can always get my GSM to pay for it.
Sometimes I tie my buisness card to the end of the strings we use on our lot balloons. I write something on the back like, "This week only, and with this card only, $1000 instant discount on virtually any car in stock!" And then instead of popping them like everyone else does, I let them go in the air. Believe it or not, I've got both phone calls and walk-ins on this one.
One last idea is to ask my friends that work at my old dealerships to send me the contact info (name, phone number, $ specifics, and what they were looking for) on any of their T.D. customers. If I can get them down on something at my shop, I'll spiff them. I know some people think that's illegal but I only ask for the same contact information that's available in the phonebook.
Subject: PROSPECTING
Reply Posted by: STEVE RICHEY
(CARMAN9941@ADELPHIA.NET
)
Date Posted: Sun Nov 13 17:23:37 2005
Message:
I go out of the dealership to prospect, anyone that I run into, But you MUST REMEMBER you are not trying to sell them something, THATS CALLED TRYING TO SELL THEM SOMETHING, prospecting is just letting people know
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