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    Forum: Idea Exchange

    Topic: The Phone shopper

    Topic Posted by: John Kenny (jaykay501@hotmail.com )
    Date Posted: Thu Apr 15 0:42:55 2004
    Topic Description: I am not sure what the best way to handle a phone shopper is. I work in a smaller yard, and completely handle the sale from start to finish. When i get a phone shopper who wants my best price over the phone, or wants a trade value, i normally help out and hope i'm a chance of getting the deal.But they rarely come good, and I'm thinking I've got little to lose by not giving the price at all. What do you guys and girls think??

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    Original Message:

    Posted by:Chris (carguy@chrisjhanson.com )
    Date posted: Mon May 3 18:40:33 2004
    Subject: Phone Shoppers
    Message:
    Incoming Phone Facts:
    90% of phone shoppers buy within a week.
    60% will schedule an appointment to come into your dealership
    60% of the appointments will show up on your lot
    50% of the appointments that show - buy on the 1st visit!!
    If you want info on how to make money using the phone, let me know and I can direct you to several resources. I can also let you know what I do myself if you want.


    Reply:

    Subject: Incoming Calls
    Reply Posted by: Jeremy (jtfSPAMLESS_75@hotmail.com )
    Date Posted: Tue Aug 31 13:42:56 2004
    Message:
    Chris: Do tell! I am very curious how you have a great conversion rate of phone shoppers. I am 9 months into my new career, and am always looking to improve my income! Up until now I can't say I have had great luck with the phone. Any tips you have will be greatly appreciated.
    Jeremy


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