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Posted by: Sean Morton
(lastmort@hotmail.com
)
Organization:Dick's Country
Date posted: Sun Nov 10 13:51:48 2002
Subject: running stuff over
Message:
A guy and his wife walk on the lot, in our area it's pretty common. I greet them just like always. Invite them inside for a cup of jo and get some Info. They want a truck a little truck. Okay he wants a truck she doesn't. I'm thinking I just need to build some good rapport with her and we'll have a deal. We go out side and I land them on a nice little used dodge and she's starting to open up. I'm thinking its going alright.
We start our nice long test drive which takes us out of city traffic on to some nice windy country roads. I let him drive first cause she didn't want a truck of course. I had planned to get her behind the wheel eventually.
About two miles into the drive she started commenting on how nice the ride was. We went through some twenty mile an hour S turns and they were both starting to really dig it. just up the road there was the place to switch drivers I had him pull over. She jumps behind the wheel and we take off.
I've got this one I'm thinking to myself, done deal.
She was kind of a lead foot so we're hauling ass. We come around the corner and she spots a cute little rabbit on the opposite side of the road so she starts to slow down from warp speed. Op! To late the little bunny hopps out in front of us and thump! thump! She killed it.
In an awkward situation like that you never really know what to say. Dead silence followed her traummatic incident. I didn't really want to dwell on it so my reaction after a good thirty or forty seconds, which seemed like an hour,was see how well it handles the bumps. Looking back on it it seems fairly morbid but they stated laughing so I joined in. Poor little bunny.
Subject: trully amazing!
Reply Posted by: isaac apedel
(triodean@yahoo.com
)
Date Posted: Tue Dec 13 5:29:29 2005
Message:
Sean, i really loved the way that you turned the situation to suite your interests. You took control of your customers and eventually they were closed. I wonder, how would you tackle a situation of more direct sales where by you have to convince a prospect to take merchandise in the space of 1min 5secs? We are basing this on the assumption that we want the consumer to use their impulse to take the merchandise!
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