
The BLUinc Online Community
A place to share war stories and ask fellow
BLU Graduates for input.
Posted by: Ken Nix
Organization:Herzog-Meier VW
Date posted: Tue Jun 20 9:23:23 2000
Subject: One of my favorites
Message:
My favorite deal was when I worked in a Honda store on the Southcoast. My friend Loy, had a lady customer who he was having problems closing. He turned her to me with her main objection being her husband wasn't with her. When she came on the lot the other salespeople had avoided her because they thought she wasn't a "buyer". To everyone's suprise she had a 740 beacon! I closed her with the two boats and a helicopter close. She left very happy with her new car and us with a very nice gross. The next morning I arrived at my scheduled 10:00 AM to find that the she had come back with her husband and my manager had unwound the deal and given them their trade back. By the time I arrived the customer had been gone for an hour. I immediately called the customer to find the real objection. Both said they like the new car but didn't feel good about it. I asked if they would come back in to sign some papers so we could finish unwinding the deal. When they arrived, I brought them back to the new car and reminded her what she like about the car. Guess what? She proceeded to sell him on the car. They resigned and left in their new car. The moral of this story * don't give up so easily * Sales is 30% knowledge and skill and 70% persistence.
Subject: One of my favorites
Reply Posted by: Cece Ketelson
(cketelson@bluinc.com
)
Organization: My Success Company
Date Posted: Tue Jun 20 12:50:01 2000
Message:
That's a great one, Ken! I bet your manager was pretty impressed too! That's something we all could learn from. How about sharing with the rest of our visitors what the "two boat and a helicopter" close is? You can post it in the CLOSING ENCOUNTERS discussion area.
Thanks and again great job!
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