NetForum - Message Replies

Forum: Idea Exchange

Topic: Best Sales/Motivational Books

Posted by: Randy May (dickscountrydodge@yahoo.com )
Organization:Dick's COuntry Dodge
Date posted: Tue Aug 28 22:35:34 2001
Subject: Best Books
Message:
The first "best" book I ever read was "The Greatest Salesman in the World" by Og Mandino. I actually read it and did most of what it asked me to in the exercise in the back. Yes, it was corny. It helped me break out of my comfort zone and look at people differently, as a service opportunity. It helped me start me selling career from a customer-oriented perspective, which is something some people never develop. I was blessed to have this book be required reading by an early mentor. It is amazing how much easier people are to deal with when they know I have servicing their needs in mind. To this day, I still think of this as one of the best books to start a sales or customer service career with. It would also be a great book for anyone wanting to develop a service minded approach to selling no matter where you are in you career, and yes, to get the benefit, you must follow the exercise at the end of the book. Good Reading. Randy

Subject: Best Books, Tapes, Videos
Reply Posted by: Steve Hiatt (stevejr@hiattpontiacgmc.com )
Organization: Hiatt Pontiac GMC
Date Posted: Sun Sep 2 12:24:28 2001
Message:
Here is the list I give my staff, or people that I exchange sales and motivational ideas with. Hope you like them!

SUGGESTED READING
The following is a list of sales materials in both books, video, and audio cassettes to supplement the training in Joe Verde, Catterson, Tom Hopkins, Brian Tracey, Randy Sobel, Michael Hargrove and Tom Stuker you receive at Hiatt Pontiac GMC. I have personally read these books and feel there is useable content in all of them. As in all things take notes and absorb what is useful. Not every technique will work for you, and some ideas may not fit with the dealerships philosophy, but ABSORB WHAT IS USEFUL.
The One Minute Sales Person by Spencer Johnson
How to Sell Anything to Anybody by Joe Girard
How to Close Every Sale by Joe Girard
How to Sell Yourself by Joe Girard
Raving Fans: A Revolutionary Approach to Customer Service by Ken Blanchard & Sheldon Bowles
Gung Ho! How to build a winning team. Ken Blanchard & Sheldon Bowles
Swim With the Sharks Without Being Eaten Alive by Harvey Mackay
Beware the Naked Man Who Offers You His Shirt by Harvey Mackay
Sharkproof by Harvey Mackay
Pushing the Envolope by Harvey Mckay
Dig Your Well Before Your Thirsty by Harvey Mackay
Retail Automobile Sales: The Professionals Workshop ( Workbook and Audio Cassettes) by Michael Hargrove
The 7 Habits of highly Effective People by Stephen R. Covey
GM Value Selling: Consultative Value Selling Skills Handbook & Seminar
Joe Verde: Workshops, Video Tapes, Cassettes and Newsletter: We receive newsletter monthly.
See You at the Top by Zig Ziglar
The Nordstrom Way
Over Coming Procrastination (Audio Cassette) by Susan Fowler Woodring

Low Profile Selling by Tom Hopkins
How to Master the Art of Selling by Tom Hopkins
Don’t Worry, Make Money by Richard Carlson, P.H. D.
Don’t Sweat the Small Stuff by Richard Carlson, P.H. D.
Samuri Selling (The Ancient Art of Service in Sales) Chuck Laughlin and Karen Sage
Million Dollar Habits (12 Power Practices to Double and Triple your Income) Audio Program by Brian Tracy
Achieving Excellence in Sales by Tom Hopkins (audio cassette program)
Back to the Future in Sales by J. Douglas Edwards with Tom Hopkins (Audio Cassette Program)
The Psychology of Winning by Dr. Dennis Waitley
How to Win Friends and Influence People by Dale Carnegie
How to Stop Worrying and Start Living by Dale Carnegie
The Millionaire Mind
Who Moved My Cheese by Spencer Johnson and Sheldon Bowles
Big Bucks by Spencer Johnson and Sheldon Bowles

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