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Forum: Idea Exchange
Topic: Telephone Skills & Internet Business
Topic Posted by: Doug (ddoolin@juno.com )Organization: Lincoln Mercury of Olympia
Date Posted: Mon Aug 2 2:19:43 EDT 1999
Topic Description: I take no ups, only what I generate on the phone and through the Internet. Is there anyone else that would like to share ideas? What can can someone do to improve their telephone skills or the effectiveness of their Internet department/business?
Original Message:
Posted by: Duane Cruz
(dcruz@hinshawsacura.com
)
Organization:Hinshaw's Acura in Fife
Date posted: Mon Aug 2 15:01:12 EDT 1999
Subject: Internet Sales/ Phone Sales/ Ups
Message:
I have been finding that it's often difficult to manage the Internet, take phone calls, and then take ups. I do all three here. My major concern would be "how to sell them over the Internet". How can others not take ups and still be successful on the Internet?
Previous reply
Reply:
Subject: Internet Sales
Reply Posted by: Chris Parra
Date Posted: Sat Aug 21 4:20:50 EDT 1999
Message:
Internet shoppers are all about information. If they can't get pricing info from you, they'll simply go onto the next guy who WILL give it to them. We need to stop being afraid of price (IMHO). I'd much rather shoot someone a price and have at least a chance at their business, than to keep playing the old "hide the price" game and be just another "car salesman".Thanks for the input you guys.
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