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Forum: Idea Exchange
Topic: New Recruit Sales Consultant Questions
Topic Posted by: Aylene RhigerOrganization: My Success Company
Date Posted: Fri Jan 11 11:33:21 2002
Topic Description: If you've just started (or you're thinking about embarking on) an auto sales career, here's the place to ask auto sales people across the globe whatever questions you may have.
Posted by:Veronica (Roni@powerweb.net )
Organization:Chrysler
Date posted: Thu Dec 16 7:25:08 2004
Subject: Help
Message:
I have been in the car business for four months and I really have not sold as many cars as most starting out sales women.
1) My dealership expects 50% of my business to come in from me, is that how it is every where?
2) I have contacted orphan owners and have used the log from the months before and still no response. I could use some good advise and critizism.
3) The sales manager at our dealership is also the F&I manager so I really did not get trained besides the research I do, any advise?
Posted by: steve
Date posted: Fri Feb 27 10:23:38 2004
Subject: changing from low end to high end
Message:
I have been in the bussiness for six years now. I have allways sold to blue collar workers but recently I moved to a new dealership that deals with only large bussiness owners, Govt officals, and celebrities. I am having a very hard time adjusting to the social class change it feels as if they look down on me. If you have been through this please let me know what you did that helped you over come the change.
| Michael Hargrove | Tue Mar 2 9:43:43 2004 |
Posted by: Caleb Murphey (caleb.murphey@hopkinsdodge.com )
Date posted: Sat Mar 8 16:05:43 2003
Subject: Easing Tension and Pressure
Message:
First, I would like to say that this web site has been a tremendous help to me and I very much appreciate all the support that you provide.
I have been in auto sales now for about four months. I was reffered to this profession by a family member who is mngmnt at another dealership and has been in this career for a number of years. He had been hounding me for a while to get into the career because he thought I would be really successful at it. After being here for a short time I realize the potential that comes along w/ the buisness. I also realize that there is much I have to learn and always will be.
For the first two months of my selling I was one of the top sellers in my store. Our manufacturer has surveys that go out to all the customers that we sell to. Everyone's employment as well as some of our pay hinges on these surveys. When mine came back they were horrible. I finally realized why they were so bad, its because I've been backing my customers into a corner and giving them no choice but to buy. Now I know that that isn't all bad but, I want to know how to do that with out making my customer defensive and upset. Also, when some customers come in, they're on the defense right away. They still let me lead the sales process but, when it comes to numbers they always want to butt heads with me. Even when I tell them that the desk is the enemy and I'm they're friend, they still want to have it out with me.
What can I do to ease all this tension?
| Michael Hargrove | Sat Mar 8 16:53:25 2003 |
Posted by: Bill
Date posted: Thu Mar 6 9:09:57 2003
Subject: 8-9 units and holding
Message:
I've been in the Sales force or almost a year now. I am still hovering at 8-9 units a month. I recently switched brands and stores (Followed a great GM) Feb. was my first full month at the new store and Guess how many I sold....EIGHT!. Mostly floor traffic. Some Internet. This is great in the eyes of the new Mgr's but for me it's the same old, same old. Where should I focus my energy the most? I have access to the internet at my desk, and get a couple of leads a day. I need to know how to build the volume. I like the Negotiation section on this site is has a helped open my mind to creative ways to overcome objections. I just need more ups to use them on. We have a turn based up system so I have down time I could be using to better my self. We sold 160 units even after losing Presidents day to the Snow. With spring coming I know floor traffic will pick up regardless, but I can't rely on floor traffic for long. I need more of this pie Any suggestions?
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| Michael Hargrove | Thu Mar 6 18:05:36 2003 | ||
| Michelle | Thu Aug 25 3:56:00 2005 |
Posted by: Jeremy (jworthen2002@yahoo.com )
Date posted: Wed Jan 15 0:33:21 2003
Subject: New Car Salesman w/ a GED
Message:
First off, I would like to say without this web site, my knowledge for sales would be ZERO.
Here is my question and problem. Q1. It seems like the manager always puts down his employees. Instead of saying what we could do to improve our sales, he complaines about what we do wrong. I have only been in car sales (any type of sales at all) for 5 days now but it seems to me that motivation would be more then complaining. Are all car dealerships like this?
Q.2 The majority of my partners want energy, excitment, something to livein up the place but there is nothing. I know that I have only been working there for 5 days, but today (Jan. 14, 03) I had a 12 hr. shift and 99% of the cars that drove in went straight to the service dept. I stood outside for 9 hrs. of my shift and only four cars that drove up were interested in cars. And two of those were friends of the person waiting for their car to come out of the service dept. Is this normal?
Q3. The managers son works at the dealership. And it seems like he (our manager) gives most of the deals to his son. His son has 7 1/2 sales for the week so far. Everyone else only has 4 to 4 1/2. His son has a total of 11 for the month and everyone else has 6 to 7. I guess that I'm a newborn to this type of business. But 97% of the people are saying stuff about favortism. I just want to learn my new found skill, and learn it well. I ask everyone there if they ever read of material on how to improve their sales or skills. But everyone looks at me like I'm stupid, or they don't get my question. My goal is to learn what I can + more. I know I will always be a student. Maybe just a little more qualified then the next person or a little less then the next. Is this normal for a car dealership?
I pretty much asked my Q and P in my Qustions. But, for a greenpee, what would be some good advice for me? I alredy have goals and standerds set. But with the negative attitude of this dealership. And this being my only hope for about a year or so until I get some more experiance. How can I block out all the negative from the sales manager + other employees?
Well, I have rambeled on enough for now. But I will have a lot more Qs in the future. If you respond, or just take the time to read this I am grateful for your time. THANK YOU.
| Chris Parra | Wed Jan 15 0:54:11 2003 |
Posted by: Gordon Miller (gordonmiller14@yahoo.ca )
Date posted: Tue Apr 16 22:58:00 2002
Subject: Hired!!!!
Message:
Hello all,
Just a quick note to let you know that I have been hired as a car salesman! It is a great dealership! I am very excited about my new career. Thank you all for all of your help. I start in May. Take care.
| Jim | Fri May 24 8:07:31 2002 |
Posted by: Gordon Miller (gordonmiller14@yahoo.ca )
Date posted: Sun Mar 24 8:15:34 2002
Subject: Interviews
Message:
Hello all,
I have an interview with a reputable GM dealership for a sales position coming up. I would like to know if there is anyone who would like to give me some advice about the questions that the sales manager will ask me. Also, what types of questions might I be asking him? Thank you so much.
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| Michael Hargrove | Sun Mar 24 8:37:11 2002 | ||
| Gordon Miller | Sun Mar 24 18:18:01 2002 |
Posted by: Jim (busterhman30@cs.com )
Date posted: Thu Mar 21 19:37:18 2002
Subject: Car Sales
Message:
I am debating on persuing a career in car sales and was wondering if I could get some info from people in the business. My back ground is 12 years Air Force and the last 2 have been in Recruiting. I think if I can sell an intangable and ranked one of the top recruiters then I am sure I will make a successful car salesman. Any ideas?
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| Gordon Miller | Sun Mar 24 6:29:32 2002 | ||
| Jim | Sun Mar 24 18:03:01 2002 | ||
| Michael Hargrove | Mon Mar 25 7:15:32 2002 |
Posted by: Gordon Miller (gordonmiller14@yahoo.ca )
Date posted: Thu Feb 7 10:10:16 2002
Subject: Average Sales / Top Performance Selling
Message:
What is considered an "average" number of cars sold per month?
What amount are you selling if you are a "Top Perfomer"? What first steps can anyone offer for a beginning salesman in his first month? I will be in a new city when I begin selling for a living. I am just looking for realistic goals to set for myself.
Thank you for the help! Gordon Miller P.S. Please feel free to e-mail me personally!
Posted by: Gordon Miller (gordonmiller14@yahoo.ca )
Date posted: Sun Jan 27 8:20:36 2002
Subject: Hiring Costs & Turnover
Message:
Hello,
I have worked-out a plan to sell myself to a dealership! There are a few things, however, that I need to know first. How much does it cost a dealership to hire and train a salesman? Now, if that employee is not there for the long-term, he will be a "turnover" and cost that dealership money, wouldn't you agree? How much would it cost a dealership each time they lost a newer salesman?
My idea is to sell myself to the dealership by showing that it will be more cost effective to hire me, (a man with a strong desire to be a top performer; who remains at one dealership to build a solid referral business and career) than to hire about 5 people who move on at the first sign of hard work or lower income. I know what it is like to earn $64,000.00 a year! I do right now! So, my intention is to do what it takes to reach that goal, then keep learning more and more to do better and better! My plan is designed to ask only the questions in the interview that I know the answer to. Then, close the sales manager who interviews me! Any thoughts or comments?
I really appreciate this forum. Thank-you to all that have replied with helpful words of encouragement! Gordon Miller
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| Michael Hargrove | Tue Jan 29 18:33:14 2002 | ||
| Gordon Miller | Tue Jan 29 20:20:06 2002 |
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