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    The BLUinc Online Community
    A place to share war stories and ask fellow BLU Graduates for input.

    Forum: Idea Exchange

    Topic: Closing Encounters

    Topic Posted by: Moderator
    Organization: Bottom Line Underwriters, Inc.
    Date Posted: Fri Feb 13 23:32:20 EST 1998
    Topic Description: This is where we share ideas on helping our customers to make the decision. How to make it easy for them to say 'Yes!' and hard for them to say 'No'.

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    Previous message
    Posted by: Chris Parra
    Date posted: Mon Feb 16 5:56:36 EST 1998
    Subject: Customer Doesn't Want A Closer.
    Message:
    I recently had a customer who refused to work with my team leader. She said she was treated rudely at a dealership right next door to us and was serious about leaving if I brought in someone else.

    I told both my desk manager and team leader what was happening and they let me close this one myself. (I close a lot of my own deals now anyways).

    Has anyone else had a similar experience? How could I have handled this one differently?

    Replies: (list all replies)
    no closer wanted.
    Paul SavageTue Feb 17 18:30:45 EST 1998
    no closer wanted
    Joe cowlesFri Jan 29 23:35:52 EST 1999
    ...if you really need the turn
    Charles DSat Jan 1 11:29:11 2005

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    Copyright © 1998 by Bottom Line Underwriters, Inc.


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