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Forum: Idea Exchange
Topic: Internet Manager Position and Internet Sales Departments
Topic Posted by: Randy May (rmay@dickscountrydodge.com )Organization: Dick's Country Dodge
Date Posted: Sat Jun 17 15:02:53 2000
Topic Description: Ideas and discussions on the sales processes for the Internet Sales Manager and Internet Sales Department.
Previous message
Posted by: Randy May (rmay@dickscountrydodge.com )
Organization:Dick's Country Dodge
Date posted: Sat Jun 17 21:58:10 2000
Subject: Best Practices for Internet Customers
Message:
I am looking for different "best practices" for dealing with internet customers. I am in the process of writing out my process map for this department. I am playing with things like email them or call them or both. Give out prices immediately or not. Give retail prices and tell them come in for the internet price or just give them the lowest price that I am going to sell it for not matter what. Do you quote payments and trade figures over the internet or do they have to come in for that? What about "at home delivery". How do you interpet the 72 hour right to rescind rule? I have talked to 3 lawyers and they can not even agree on this one. What positives have any of you found with these and what about any negatives? I guess that is a long enough question.
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| Michael Hargrove | Sat Jun 17 22:01:20 2000 | ||
| Grant Pritchard | Tue Aug 1 9:08:17 2000 | ||
| James Elam | Wed Aug 2 3:57:41 2000 | ||
| Katrina Souder | Sat Dec 30 21:06:45 2000 | ||
| Michael Hargrove | Sun Jan 12 9:39:54 2003 | ||
| Randy May | Tue Aug 28 21:46:01 2001 | ||
| Donna Wilson | Sun Jan 12 9:57:48 2003 | ||
| Michael Hargrove | Sat Aug 16 14:22:51 2003 | ||
| Randy Brooks | Wed Sep 17 15:55:02 2003 | ||
| Michael Hargrove | Fri Nov 6 11:43:17 2009 |
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