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    Forum: Idea Exchange

    Topic: Be Back Percentage

    Topic Posted by: Joe Boyer (jboyer@ocslink.com )
    Organization: Neil Norton Cadillac/Pontiac
    Date Posted: Wed Jul 14 23:13:12 EDT 1999
    Topic Description: As a new salesperson, I would very much appreciate any hints for increasing my be back ratio.

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    Previous message
    Posted by: Charles L. Smith (clssr@aol.com )
    Date posted: Fri Jul 16 3:27:03 EDT 1999
    Subject: Be-Backs
    Message:
    The true be-back doesn't purchase the first time around,so what you do within the first three hours after your customer leaves will increase your be-back sales. It's very simple you just call and thank them for coming to your dealership.
    In todays fast world most sales people do not say thank you to a customer that visited your showroom.
    warm regards,
    charlie

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